Autopay88 Privacy Policy — Malaysia Personal Data Protection

1 Introduction & Scope of Privacy Policy

Autopay88 takes seriously our responsibility to protect the privacy of every individual who interacts with our platform. This Privacy Policy applies to all registered members, guest users, and any individual who uses autopay88's services — whether through our website, mobile app, or any other relevant channel.

By registering an autopay88 account or continuing to use our platform, you confirm that you have read and understood this Privacy Policy. If you disagree with any aspect of this policy, we encourage you to contact our support team first before making any decisions about your use of the platform.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gambling Policy which together form the complete agreement between you and autopay88.

2 Types of Personal Data We Collect

Autopay88 collects various categories of information to provide our members with a safe, efficient, and high-quality service. Below is a detailed table of the types of data we collect and the purposes for which they are collected:

2.1 Data You Provide Directly

This is information you provide directly to us during registration, account verification, interactions with our support team, or general use of the autopay88 platform. This includes profile information, payment details, and any communications you send to us.

2.2 Data Collected Automatically

When you use the autopay88 platform, our systems automatically collect technical information such as your IP address, device type, web browser, and usage patterns. This data is used solely to enhance your account security and improve your experience on our platform.

3 How We Use Your Personal Data

Autopay88 only uses your personal data for legitimate and transparent purposes. Below is a complete list of how your data is used on our platform:

• Account Management — Registering your account, verifying your identity, and processing account-related requests.
• Transaction Processing — Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX, and efficiently managing your withdrawals.
• Platform Security — Detecting and preventing fraud, money laundering, and any activity that violates the law or autopay88's Terms & Conditions.
• Customer Support — Responding to enquiries, resolving disputes, and providing any necessary technical assistance.
• Legal Compliance — To fulfil legal obligations under applicable Malaysian law, including anti-money laundering (AML) requirements.
• Responsible Gaming — Monitors gameplay patterns to identify signs of problem gambling and offers appropriate assistance.
• Service Improvement — Analysing aggregated usage patterns to improve autopay88 platform features.
• Service Communications — Sends important notifications relating to your account, transactions, and policy updates.

4 Data Sharing & Disclosure

Autopay88 does not sell, rent, or trade our members' personal data to third parties for marketing purposes. However, in certain circumstances, we may need to share your information with the following parties:

4.1 Trusted Service Providers

We work with carefully selected third-party service providers to help operate the autopay88 platform. These include payment processors such as the DuitNow and FPX gateways (Maybank2u, CIMB Clicks), cloud computing service providers, and customer support platforms. All providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified.

4.2 Legal Requirements

Autopay88 may disclose your personal information to Malaysian authorities where required by law, court order, or in the context of an official investigation. This includes cooperation with Bank Negara Malaysia for AML/CFT requirements and relevant law enforcement agencies.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of autopay88 assets, member personal data may be transferred as part of the business assets. You will be notified in advance should such a transfer occur, and you will be given the option to delete your account.

5 Data Security Measures

Autopay88 implements a comprehensive security framework to protect members' personal data against unauthorised access, modification, disclosure, or destruction. Our key security measures include:

• Encryption in Transit — All data communications use TLS 1.3 protocol with 256-bit SSL encryption to keep your data secure in transit.
• Storage Encryption — Sensitive data, including payment details and identity verification information, is encrypted at rest using AES-256 standards.
• Two-Factor Authentication (2FA) — An additional layer of security is available to all autopay88 member accounts to prevent unauthorised access.
• 24/7 Monitoring — Our security team continuously monitors platform activity to detect and respond to threats in real time.
• Regular Security Audits — Independent security assessments are conducted periodically to identify and address any system vulnerabilities.
• Internal Access Controls — Staff access to member data is restricted on a need-to-know basis, and all access is logged and monitored.

6 Your Rights Under PDPA 2010

As an autopay88 member and data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights with respect to your personal data:

To exercise any of the rights above, please contact our data protection team by email at support@autopay88.ws, clearly stating the nature of your request. We will process your request within 21 business days in accordance with the provisions of PDPA 2010.

7 Cookies & Tracking Technologies

Autopay88 uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you visit our website.

7.1 Types of Cookies We Use

• Essential Cookies — Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
• Functional Cookies — Remembers your preferences such as language, region, and display settings to deliver a more personalised experience.
• Analytics Cookies — Helps us understand how members use the autopay88 platform for improvement purposes. This data is collected in aggregate form and cannot be attributed to any individual.

7.2 Managing Cookies

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the autopay88 platform and make logging in and navigation more difficult.

8 Children's Data Protection

Autopay88 does not provide services to individuals under the age of 18, and we do not knowingly collect personal data from children. Our platform includes age verification measures during the registration process to prevent minors from creating an account.

Should we discover that we have inadvertently collected personal data from a minor, we will take immediate action to delete that data and close the associated account. If you become aware that a child is using our platform, please contact us immediately at support@autopay88.ws.

9 Data Retention Period

Autopay88 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required under applicable Malaysian law. The following guidelines govern our retention periods:

• Active Account Data — Retained for as long as your account remains active, and for a reasonable period following account closure.
• Financial Transaction Records — Retained for a minimum of 7 years in accordance with Malaysia's tax and financial regulatory requirements.
• Security Logs — Retained for 12 months for security investigation and fraud detection purposes.
• Communications Data — Support chat records and emails are retained for 3 years for dispute resolution purposes.
• KYC Data — Identity verification documents are retained for 5 years after account closure in accordance with AML requirements.

Once the relevant retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be used to identify you.

10 International Data Transfers

In the course of operating the autopay88 platform, some of your personal data may be processed or stored on servers located outside Malaysia. Any international data transfer carried out by autopay88 is subject to adequate safeguards, including:

• Data transfer agreements that meet Malaysia's PDPA 2010 standards.
• Use of approved standard contractual clauses for international data transfers.
• Selection of service providers that maintain equivalent or stricter data protection frameworks.

By using the autopay88 platform, you consent to this international data transfer as described in this Privacy Policy.

11 Changes to the Privacy Policy

Autopay88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service enhancements. When we make material changes, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the autopay88.ws homepage.
• Sending email notifications to all registered members for significant changes.

Your continued use of the autopay88 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically.

12 Contact Us — Data Protection Officer

If you have any questions or concerns, or wish to exercise your rights regarding your personal data, please contact the autopay88 Data Protection Officer (DPO) through the following channels:

• Email: support@autopay88.ws
• Live Chat: Available 24/7 via autopay88.ws

We aim to respond to all privacy-related enquiries within 3 business days and resolve formal requests under PDPA 2010 within 21 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.